Shipping Policy

All Inclusive Unlimited works with approved supplier and fulfillment partners. Processing times, carriers, delivery areas, and shipping charges may vary by product. Any product-specific shipping terms shown on the product page, at checkout, or in your order confirmation form part of this policy.

1. Retail Boutique Shipping

Most in-stock orders are prepared within 1-3 business days, Monday through Friday, excluding major holidays. Some special-order, personalized, wholesale, or supplier-fulfilled items require additional processing time. Payment must be authorized before an order is released for fulfillment.

Shipping Rates and Delivery Estimates

Available shipping methods, charges, and estimated delivery timing are presented at checkout based on the products, destination, and information available when you order. Estimates are not delivery guarantees. Carrier delays, severe weather, customs processing, and other events outside AIU's control may affect delivery.

Some special-occasion dresses display an estimated shipping range because the final packaged weight is confirmed after the style and size are selected. If the actual shipping cost is lower than the amount collected, AIU will refund the difference. If it is higher, AIU will contact you for approval before shipment. AIU will never charge an additional amount without your authorization.

Split Shipments

Products in one order may ship separately from different approved locations. You may receive more than one package, carrier, delivery date, or tracking number. You will not be charged twice for the same shipping service.

Tracking

Tracking information is sent by email when available. Some carriers may take up to 48 hours to display movement after a label is created. Contact support@allinclusiveunlimited.com if tracking does not update or a delivery appears overdue.

Shipping Restrictions

Some products cannot ship to Alaska, Hawaii, Puerto Rico, US territories, PO boxes, military addresses, or certain international destinations. Any known restriction is shown before purchase when available. AIU will contact you if a supplier or carrier cannot serve the address provided.

International Orders

International customers are responsible for destination-country duties, taxes, customs charges, import restrictions, and brokerage fees unless checkout expressly states that they are included. Refused or undeliverable international shipments may be subject to carrier, return, duty, and supplier charges.

Delays and Unavailable Items

Inventory can change before fulfillment. If AIU cannot ship within the promised timeframe, AIU will provide an updated estimate and any cancellation or refund option required for the affected item. Available items may ship separately rather than holding the entire order.

2. Private Sector Commercial Freight

Heavy equipment and qualifying bulk supply may require LTL, flatbed, or oversized transport, subject to supplier, carrier, and equipment availability. AIU reviews destination ZIP codes, equipment weight and dimensions, receiving hours, access restrictions, loading docks, and unloading needs before confirming a freight proposal. A website inquiry does not automatically calculate a final freight price or book a carrier.

Written quotes must identify included freight services and any applicable liftgate, residential or jobsite, remote-area, appointment, detention, redelivery, crating, insurance, customs, or other accessorial charges. A product advertised with free shipping may have destination or service exclusions; only the confirmed terms for the specific item and destination govern. Additional charges require the approval specified in the signed agreement.

Before dispatch, the buyer must disclose site access and receiving conditions and arrange the unloading equipment, qualified personnel, permits, and safe receiving area allocated to the buyer in the signed agreement. A liftgate is not suitable for every machine. Delivery, inspection, damage reporting, risk of loss, and any expressly offered rental or lease terms must be confirmed in a separate signed commercial agreement. These responsibilities do not remove obligations applicable law places on AIU or the carrier.

3. Tax-Exempt Account Review

Applicable sales tax is determined for the transaction and shown at checkout or on the agreed commercial invoice. A business account, EIN, or certificate upload alone does not establish exemption. Submit a valid, applicable resale or exemption certificate through the authenticated business document portal before purchasing and allow time for administrative review. Approval must cover the purchaser, jurisdiction, goods, and intended use. Equipment bought for a contractor's own use is not automatically a purchase for resale.

Confirm the tax treatment on the specific order before paying. An approved account does not guarantee that every purchase is exempt or that all checkout channels apply exemption automatically. If tax appears incorrect, contact support@allinclusiveunlimited.com before completing the purchase. Requests to correct tax already collected are reviewed with supporting documentation and handled as required by applicable law; refunds are not automatically granted or categorically refused.

Lost, Damaged, or Incorrect Shipments

Contact support@allinclusiveunlimited.com promptly with your order number, packaging photos, item photos, and a description of the issue. Keep the product and all packaging while AIU and the carrier review the claim.